1. After-sales support

After delivery, the partner can contact their manager with any questions about product use or maintenance. We provide consultations and recommendations for further use of the doors.

2. Regular maintenance

If needed, we provide recommendations for scheduled maintenance of the product to extend its service life.

3. Spare parts & components

We ensure the availability of spare parts and components for our products. Partners can order them separately to service doors for their customers.

4. Technical support

Partners can reach us by phone at +38 050 880 38 41 or through their manager for any technical questions about the product.

5. Service quality assessment

We collect feedback from partners on service quality to improve our cooperation processes.

6. Request handling

We process all partner inquiries and provide status updates if a request requires additional time.