1. After-sales service

After purchase, we offer comprehensive after-sales service. Customers can contact us with any questions or problems related to the product. Our team is ready to provide support and guidance on use.

2. Warranty Repair

All our products are covered by a 1-year warranty. If defects or malfunctions are found during the warranty period, customers can contact us for free repair or exchange of the product.

3. Regular Maintenance

We can provide regular maintenance to extend the life of the product. Our team can provide information on maintenance and technical inspections.

4. Spare parts

We ensure the availability of spare parts for our products. Customers can order them from us to keep their doors in good condition.

5. Support

Customers can contact us by phone, email, using the form on the official website or on social networks. Our team works to ensure a quick response to all inquiries.

6. Service Quality Assessment

We regularly conduct customer surveys to assess the quality of our service. The data collected is used to improve our services and increase customer satisfaction.

7. Response to inquiries

Our goal is to respond to all customer inquiries within 24 hours. If questions require more time to be resolved, we will notify the customer of the status of the investigation.