Service

We support dealers and partners not only at the supply stage but afterwards too — from consultations to spare parts supply. Warranty repair terms and claim procedure are on the "Warranty" page.

01

After-sales support

After delivery, the partner can contact their manager with any questions about product use or maintenance. We provide advice and recommendations for further use of the doors.

02

Regular maintenance

When needed, we provide recommendations for scheduled technical maintenance of the products to extend their service life.

03

Spare parts and components

We keep spare parts and components for our products in stock. The partner can order them additionally to service doors for their customers.

04

Technical support

Partners can call +38 050 880 38 41 or contact their manager with any technical questions about the products.

05

Service quality assessment

We collect feedback from partners on service quality to keep improving our cooperation processes.

06

Handling inquiries

We process all partner inquiries and keep them informed on the review status if a matter requires additional time.

Need help with service?

Have questions about technical support, spare parts or scheduled product maintenance? Leave your contacts — our manager will get in touch and advise on next steps.